Category · Developing

Customer Support & Success

3 eligible projects; compare deployment effort and licence duties before choosing.

Current leader: Chatwoot with 93.3 points · 3 eligible projects

3 of 3 ranked projects shown
RankProjectCategoryScoreStarsLicenceReplacesOpen
2ChatwootOmnichannel support inbox, chat and help centre.Customer Support & Success93.334,579MIT core + enterprise filesIntercom, Zendesk
24ZammadFull help desk with email, chat and social channels.Customer Support & Success86.55,767AGPL-3.0Zendesk, Freshdesk
33FreeScoutLightweight shared inbox and help desk.Customer Support & Success84.34,427AGPL-3.0Help Scout, Zendesk
2

Chatwoot

Customer Support & Success

93.3

Omnichannel support inbox, chat and help centre.

Stars
34,579
Licence
MIT core + enterprise files
Replaces
Intercom, Zendesk
View evidence
24

Zammad

Customer Support & Success

86.5

Full help desk with email, chat and social channels.

Stars
5,767
Licence
AGPL-3.0
Replaces
Zendesk, Freshdesk
View evidence
33

FreeScout

Customer Support & Success

84.3

Lightweight shared inbox and help desk.

Stars
4,427
Licence
AGPL-3.0
Replaces
Help Scout, Zendesk
View evidence